Hi, I’m Rachel Palmer, a Customer Success professional with more than a decade of experience helping teams drive growth, strengthen relationships, and deliver meaningful results. Creating seamless onboarding experiences and building strategic programs that boost adoption genuinely excites me. Outside of work, you’ll usually find me with a book in hand, hosting friends and family, or out exploring with my husband and our energetic puppy, Zoe. Whether I’m supporting customers or navigating my next adventure, I’m always driven by curiosity, connection, and a genuine passion for helping people succeed.